Bandhan Technologies collects and manages personal information about our customers and prospects. This privacy policy explains how and why we use any personal information we collect.
By visiting the Bandhan Technologies website, you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Each time you use the Site, you should check the release date at the end of this Privacy Policy and review any changes that have been made since your last visit.
We are aware of the trust and confidence you demonstrate when you visit the Site and provide us with information. This Privacy Policy is posted to demonstrate our commitment to online security and customer service practices. We treat your information with the same honesty and sensitivity that we have displayed throughout our company’s history.
What Information Do We Collect?
We do not collect or hold any data on external parties that could be classified as sensitive personal data.
As part of our sales and marketing activities, we collect and hold in our CRM system information that has been voluntarily supplied through various sources, such as email inquiries, direct or through our website, meetings, telephone conversations, and details supplied at conferences and marketing events.
We also compile information through public sources. These will include, but are not limited to, Google and/or other search engines, publicly available data from LinkedIn.com, Duedil.com, and similar social media or other information in the public domain, or discoverable online. This typically also includes undertaking data research to find relevant contacts at organizations we deem appropriate to have an interest in our products and services, and adding them to our prospect databases. We contact individuals in our prospect databases based on the lawful reason for processing, “Legitimate Interests.” To learn more about this, read the dedicated section in this policy or contact us below.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. There is more information on the cookies we use below, which also links to our specific cookie policy.
In order to support customers, Bandhan Technologies holds contact details of the customers’ representatives who are authorized to raise support calls.
In addition, to support the business, we hold details of suppliers’ and sub-contractors’ representatives of companies we do or may do business with.
Legitimate Interests
Under the General Data Protection Regulation, we have several lawful reasons that we can use (or “process”) your personal information. One of the lawful reasons is called “Legitimate Interests.”
Broadly speaking, Legitimate Interests means that we can process your personal information if:
- We have a genuine and legitimate reason, and
- We are not harming any of your rights and interests.
So, what does this mean? We use your information for our legitimate business interests to provide the best service and to improve and grow our business. We will process information to:
- Provide you with a personalized service
- Improve our products and services
- Understand our customer base and purchasing trends
- Defend against or exercise legal claims and investigate complaints
- Provide effective and professional technology marketing to our customers and prospects
- Assist you in exercising any of your data subject rights regarding our processing
Before doing this, we carefully consider and balance any potential impact on you and your rights.
Some typical examples of when we might use this approach are for preventing fraud, direct marketing, maintaining the security of our systems, data analytics, enhancing, modifying, or improving our services, identifying usage trends, and determining the effectiveness of our campaigns and support.
Information in our CRM system on prospects and customers may be used to share information that we think you may be interested in. This could include literature and information about our products and services, information on events, seminars, and so on.
We do not sell your information to any other parties.
Information held in our Customer Support Database is only used to confirm we are dealing with an authorized representative of the customer or supplier.
Special Categories of Data
Bandhan Technologies will only process sensitive data where the data subject has expressly consented to such processing or where one of the following conditions applies. The processing:
- Relates to personal information which has already been made public by the data subject
- Is necessary for the establishment, exercise, or defense of legal claims
- Is specifically authorized or required by law
- Is necessary to protect the vital interests of the data subject or of another natural person where the data subject is physically or legally incapable of giving consent
- Falls under further conditions, including limitations, based upon national law related to the processing of genetic data, biometric data, or data concerning health
Children
If you are under 13, please ensure you obtain your parent or guardian’s consent before sending any personal information to this or any other website.
Please note that we only look to capture information relating to business employees and their organizations. We will not knowingly market to, or accept orders from, persons under the age of 16. The only processing of children’s data that we would actively undertake would be to remove their details from our systems upon discovery of their erroneous entry.
As a parent or guardian, we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.
Job Applicants
As part of the recruitment process, we will gather personal information about you. This may include contacting the referees whose details you have provided and/or conducting a security check, including criminal records and financial status. The security check will only be made with your agreement, and should you not be successful in your application, the details will be deleted after six months. Your CV and personal details may be retained for a longer period where further opportunities arise, or if there are any disputes or outstanding issues.
Cookies
As is common practice with almost all professional websites, this site uses cookies — small files that are downloaded to your computer to improve your experience. Our Cookie Policy describes what information we gather, how we use it, and why we sometimes need to store these cookies. We will also explain how you can prevent these cookies from being stored; however, this may downgrade or disable certain elements of the site’s functionality.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
This privacy policy applies only to our website. Where there are links to or from other websites, you will need to read their policies separately.
Our full Cookie Policy is available on our website and complies with the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Personal Information Collected by Bandhan Technologies
Bandhan Technologies uses information that we collect from our visitors and subscribers to improve your experience on the Site. We gather the following types of information:
Information You Give to Us
We collect personal information that is provided by Site users. “Personal Information” includes your company name, your name, position, address, telephone number, email address, and IP address. Personal Information is collected when you establish an account with us, make an inquiry on the Site, or when you communicate with any of our departments, such as customer service, sales, or technical services, through the Site, telephone, or mail.
Email Newsletter Subscriptions
Upon subscribing to Bandhan Technologies communications, you may begin receiving email newsletters based on the Personal Information you have provided, unless you opt out of receiving such communications. If you request an email newsletter subscription, we will send you a confirmation email. This confirmation process allows you to unsubscribe if you change your mind. The confirmation email will also alert you if someone else has entered your email address into our subscription list.
Use of Information Collected by Us
Bandhan Technologies uses the information it collects solely for the purposes described in this Privacy Policy. We do not use your data for purposes beyond those outlined here. For questions about how your information is used, please contact us using the details below.
How Long Do We Keep Your Information?
How long we keep your personal information depends on why we have it and what we are doing with it.
We keep records of any dealings you have with our partner companies or us for up to six years after the last contact. This is so that we can respond to any complaints or disputes that may arise.
We will keep other personal information about you if it is necessary for us to do so to comply with the law.
We will only keep your data for a period of time that is reasonable for processing, in terms of benefit to us as a business and to you as a prospect, website visitor, or customer, past or present. To find out what data we hold on you or your company, please contact us using the options below to exercise any of your rights as a data subject.
Sharing of Information with Third Parties
While we do have third-party partners, such as our marketing partners or Google Analytics, who have access to our processing data, we have strict data processing agreements in place for specific contracted purposes, and no other processing is approved. All third-party partners are required to uphold the same security, backup, and privacy procedures as Bandhan Technologies and have no ownership of said data. We will not rent, sell, or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Policy.
Aggregate Information
We provide aggregate information to some of our business partners. This information is used collectively and does not identify you individually in any way. We collect and share aggregate information in order to better understand the general profile of our customers and improve your experience on our Site.
Links to Third-Party Sites
The Site contains links to third-party websites, such as those of our vendors. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy policy of each website you visit. Links to third-party websites are provided solely for your convenience, and any submission of data to such websites shall be at your sole risk.
Law Enforcement and Protection of Users
To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect our rights or property, as well as those of our affiliates, customers, or users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.
Your Rights as a Data Subject
You can request a copy of all the personal information we hold about you and other data relating to how we use your information by contacting our team. Your data subject rights are detailed below. Please get in touch if you wish to learn more or to exercise any of them.
Right to be Informed
You have the right to be informed about the collection and use of your personal data. This is a key transparency requirement under the GDPR. When receiving email communications from us, you will receive a privacy notice in the footer linking you to this policy, so you can understand what data we may hold on you, where it came from, our purposes for processing it, and how to exercise your other data subject rights.
Right to Rectification
We always aim to maintain accurate records to improve the personalized experience we offer. If you believe we hold inaccurate or outdated information about you, please get in touch, and we will update your records.
Right to be Forgotten
Where required, you have the right to request that we delete your information. We may need to retain your email address alone for suppression purposes, so that you do not accidentally re-enter one of our lists without your permission. All other held data would be deleted as requested.
Right to Portability
You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible. Please contact us to make such a request.
Right to Object and Right to Restriction of Processing
If we are using your data under the “Legitimate Interests” justification, or in other circumstances where processing is not strictly necessary for the fulfillment of a contract or required by law, you have the right to request restriction of processing and to object to that processing.
Right to Human Intervention
Where automated processing has taken place and that processing has a legal or similarly significant effect on you, you have the right to request human review of that decision.
Right to Complain You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that our use of your information does not meet the law. For more information, visit the ICO website.
Contact Information
For further information about our privacy practices or to exercise any of your rights, please contact us at:
Email: marketing@bandhan-tech.com
Data Protection Officer: dataprotectionofficer@bandhan-tech.com
Registered Address: Bandhan Technologies, Tower C, 11th Floor, Prestige Shantiniketan Sadarmangala, Hoodi Village, Whitfield, Bangalore, 560048
About Bandhan Technologies
Bandhan Technologies operates as part of the Bandhan Group. Our operational, environmental, and security policies and procedures are governed by our ISO standards, including ISO 27001, 9001, and 14001.
Limitations on Liability
In no event will Bandhan Technologies or its parent, affiliates, licensees, or any party involved in creating, producing, or delivering the Site or its products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special, or punitive damages arising out of your access, use, or inability to use the Site, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure, including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of information or inconvenience, delay, or loss of the use of the Site.
This document was last updated in May 2026.